At PetEasy, your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or contact us.
What We Collect
We collect personal information to process your orders and improve your experience, including:
Contact details (name, address, phone, email)
Payment and billing information
Account details (if you create one)
Order history and shopping preferences
Device and browsing information (like cookies and IP address)
How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Send order updates and promotional messages (you can unsubscribe anytime)
Improve our products and website
Prevent fraud and ensure secure payments
Comply with legal obligations
Sharing Information
We only share your data with trusted partners who help us run our store, such as:
Shopify, which powers our online store and payment system
Delivery and payment service providers
Marketing and analytics tools (for website performance and promotions)
We do not sell your personal information.
Data & Security
Your data may be processed outside your country (for example, by Shopify). We take reasonable steps to protect your information, but no online system is 100% secure.
Your Rights
Depending on where you live, you may have the right to:
Our store is not intended for children under 16, and we do not knowingly collect their information.
Changes to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at: 📧 peteasyeu@gmail.com
Cookie Policy
At PetEasy, we use cookies and similar technologies to enhance your browsing experience, improve our website, and deliver personalized content and ads. You control what cookies you allow.
Types of Cookies We Use
Required Cookies These cookies are essential for the site to function properly, such as logging in, adding items to your cart, and processing payments.
Personalization Cookies These cookies remember your preferences and actions to personalize your next visit to the website.
Marketing Cookies Used by us and our trusted partners, including Shopify, to optimize marketing communications and show you relevant ads on other websites.
Analytics Cookies These help us understand how you interact with our site so we can identify areas to improve and enhance your experience.
Managing Cookies
You can manage your cookie preferences at any time using our on-site cookie settings, or through your browser settings. You can also choose to accept all, decline all, or save your choices.
