Terms & Conditions
Last updated: October 21, 2025
Welcome to PetEasy! These Terms of Service (“Terms”) explain your rights and responsibilities when shopping with us. By using our website or making a purchase, you agree to these Terms and our [Privacy Policy].
1. Using Our Services
You must be at least the legal age of majority in your country to use our website or place an order.
You agree to provide accurate and complete information when making a purchase or creating an account, and to keep your login details secure.
2. Products & Orders
We do our best to display product details accurately, but colors and sizes may vary slightly.
All orders are subject to acceptance and availability. Prices and promotions may change without notice.
By placing an order, you agree that it’s for personal use only—not for resale.
3. Payment & Billing
All payments are processed securely. You agree to provide valid payment details and authorize us to charge your selected payment method for your order total, including taxes or shipping fees (if applicable).
4. Shipping & Delivery
We aim to process and ship orders quickly, but delivery times may vary. Once your order has shipped, PetEasy is not responsible for delays or issues caused by carriers or customs.
5. Returns & Refunds
Returns are accepted in accordance with our [Refund Policy].
Items must be unused, in original packaging, and returned within 30 days of delivery.
6. Intellectual Property
All content on our website (text, images, logos, designs) belongs to PetEasy or our partners. You may not copy or use our content without permission.
7. Third-Party Services
Our store is powered by Shopify, which helps us operate securely and efficiently. We may also use third-party tools for payments or shipping. These services have their own terms and privacy policies.
8. Prohibited Activities
You agree not to misuse our website, attempt to harm others, upload harmful content, or violate any laws while using our services.
9. Liability
PetEasy is not responsible for indirect or consequential damages arising from your use of our website or products.
Our total liability to you will never exceed the total amount paid for your order.
10. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on our website, and continued use of our services means you accept any updates.
11. Contact Us
If you have any questions about these Terms, please contact us at:
peteasyeu@gmail.com
